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Now Hiring - Account Manager in Wilmington, MA

Account Manager in Wilmington, MA

TraceLink, Inc.
Base Salary Yes (amount not posted)
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Information Technology
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Enterprise Software & Network Solutions
To Whom Information Technology
Location: Wilmington, MA
4.1
:
TraceLink’s software helps the pharmaceutical industry trace drugs through the supply chain and eliminate a $75 billion counterfeit drug problem that leads to 200,000 – 1 million deaths. Founded in 2009 with a simple mission to protect patients, thousands of businesses around the world, including 16 of the top 20 pharmaceutical companies trust Tracelink to deliver safe, secure medicines to the patients who need them anywhere in the world.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

We’re looking for an experienced Account Manager who thrives at building and maintaining strong customer relationships to both upsell and maintain the existing business. You will inherit 60 or more of our top customer accounts within the Pharmaceutical and Life Sciences industry. You will work closely with our VP of Sales to ensure these accounts continue to do business with us for years to come. You will be measured on a new annual recurring revenue (ARR) as well as renewals quota. This book of business will continue to grow as we expand our footprint within this multi billion dollar landscape!
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What You'll Do:
  • Up-sell and uncover new revenue opportunities and pursue those opportunities to closure
  • Engage with multiple contacts via telephone, email, web and in-person meetings to educate and drive them through the renewals and sales process
  • Define sales strategies working collaboratively with sales team and management
  • Manage all aspects of the close process
  • Build and execute a sales plan to achieve renewal and new revenue targets on a quarterly basis
  • Manage and document sales pipeline including forecasts, prospect details, current opportunities, and future planned activities
  • Own the overall Customer relationship; ensure customer satisfaction, retention, and renewal
  • Establish a trusted advisor relationship with our Customers to drive strategic value
  • Manage customer escalations and advocate for the customers when necessary within TraceLink to get the best end result
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What You Bring:
  • 3+ years renewals management/sales experience within a SaaS environment
  • BA/BS degree required
  • Experience selling into one of the following areas highly beneficial: Pharma/Life Sciences, Contract Manufacturing, Supply Chain
  • Ability to work both independently and as a part of the TraceLink team
  • Demonstrated understanding of and success in the sales life-cycle: prospecting, qualifying, overcoming objections and closing sales
  • Ability to engage in high level business conversations with C and VP level executives
  • Ability to perform in a fast-paced, challenging and dynamic startup environment
  • Experience using sales CRM tools such as [please apply online] What's In It For You?
  • Join an exciting company that is at the center of revolutionizing the supply chain for the Life Sciences industry
  • Market-leading compensation and benefits include excellent base pay, commission, and stock options; generous life, dental, vision, and pet insurance; great 401K; tuition assistance up to $5,000; and great parental leave.
  • A hybrid model, giving you the flexibility to work remotely and collaborate with your colleagues in-person
  • Additional to your IT pack (laptop, monitor, peripherals, etc.) we'll give you $625 to spend on your home office set up
  • We reward those who do well and promotions are always looked at FIRST before hiring outside of the company
  • Virtual wellbeing events to assist with mental health, including a subscription to the Calm app
TraceLink, Inc.
Company Size
201 to 500 Employees
Founded
2009
They Sell
Enterprise Software & Network Solutions
To Whom
Information Technology
Website
www.tracelink.com
Revenue
Unknown / Non-Applicable

TraceLink, Inc. is currently hiring for 2 sales positions
TraceLink, Inc. has openings in: MA
The average salary at TraceLink, Inc. is:

2 Yes (amount not posted)

TraceLink, Inc.
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TraceLink, Inc.

TraceLink, Inc. is currently hiring for 2 sales positions
TraceLink, Inc. has openings in: MA
The average salary at TraceLink, Inc. is:

2 Yes (amount not posted)